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PLAYING/STREAMING VIDEOS, PHOTOS, & MUSIC
103
WD MY CLOUD EX4 PERSONAL CLOUD STORAGE
USER MANUAL
Media Types Supported by iTunes
Note: iTunes 10.4 or later only supports music files. See Knowledge Base Answer ID 8412
for additional information on iTunes supported versions.
The iTunes Media Server supports the following file extensions: FLAC, M4A, MP3, MP4A
and WAV.
Note: Some devices may not support playback of all these files. Please refer to your
device’s user manual to see which formats are supported.
Media Storage
You can access and store media content on the WD My Cloud EX4 device by means of
network shares. Shares, similar to folders or directories, are areas set up to organize media
and access them from your network. Shares can be shared with everyone (public) or with
selected users on your network (private).
The device comes pre-configured with the Public network share, which contains the
following folders for media storage:
• Shared Music—Stores music files you want to share with other users
• Shared Pictures—Stores image files you want to share with other users
• Shared Videos—Stores video files you want to share with other users
Note: You will notice that the Public share's Shared Music and Shared Pictures shares
contain mirrored and uploaded subfolders. These folders are needed by Twonky 7.2.
You can now upload all media types to the uploaded subfolder from a DLNA client
with "upload" capability.
Go to the Twonky configuration site (NAS_IP:9000) to aggregate content from all
NAS devices with DLNA capability on your network to the mirrored folder. Uploading
and mirroring are best left to expert users, as these features are not supported by
WD customer support.
Enabling/Disabling DLNA and iTunes
The Media page of the Settings Screen allows you to enable or disable the DLNA and iTunes
media servers. Media server utilities for re-scanning the NAS or fully rebuilding the DLNA
database are also on the Media page.
Enabling/Disabling DLNA
1. On the Navigation bar, click Settings and then click Media in the left panel.
- WD My Cloud EX4 1
- Service and Support 2
- Registering Your WD Product 2
- Table of Contents 3
- TABLE OF CONTENTS – ii 4
- TABLE OF CONTENTS – iii 5
- Important User Information 6
- - Serial Number 7
- - Model Number 7
- - Purchase Date 7
- - System and Software Notes 7
- Product Overview 8
- PRODUCT OVERVIEW 9
- Package Contents 10
- Pre-installation Instructions 11
- Handling Precautions 11
- Product Components 12
- Back View 13
- Getting Started 14
- GETTING STARTED 15
- Front Panel Power LED 16
- Software button 19
- Creating a Personal Cloud 21
- Accessing Content 23
- If you’re operating systems 24
- The Dashboard at a Glance 25
- THE DASHBOARD AT A GLANCE 26
- Icon Name Actions 29
- Capacity 30
- Network Activity 32
- Cloud Devices 34
- Managing Alerts 36
- Viewing Alert Details 37
- Dismissing an Alert 37
- Obtaining Customer Support 38
- Common Tasks 39
- About Users 40
- Viewing Users 41
- Adding a Single User 41
- Adding Multiple Users 43
- Create Multiple Users 44
- Import Multiple Users 45
- Editing User Settings 46
- Updating a User Password 46
- Assigning a Group to a User 48
- Quota Rules 48
- Assigning Quotas to a User 48
- About Groups 49
- Adding a Group 50
- Editing Group Settings 51
- Assigning Quotas to a Group 52
- Removing a Group 52
- About Shares 53
- Creating a New Share 54
- Editing Share Settings 56
- Making a Share Private 56
- Deleting a Share 56
- About Backups 57
- Creating a USB Backup 58
- Remote Backups 60
- Recovering a Remote Backup 63
- Internal Backups 64
- Cloud Backups 66
- Backing Up with ElephantDrive 67
- Storage Types 72
- RAID Storage 72
- Viewing the Current RAID Mode 73
- Changing the RAID Mode 73
- Auto-Rebuilding your RAID 77
- Creating an iSCSI Target 78
- Modifying an iSCSI Target 79
- Deleting an iSCSI Target 80
- Enabling iSCSI iSNS Client 80
- Volume Virtualization 81
- Creating a Virtualized Volume 82
- Disk Status 86
- About Apps 88
- Managing Apps 88
- Adding an App 89
- Manually Adding an App 90
- Deleting an App 91
- Updating an App 91
- Accessing Your Cloud Remotely 93
- About WD Photos Mobile App 95
- - Enter your user password 96
- About WD My Cloud Mobile App 97
- . For more features and 100
- ACCESSING YOUR CLOUD REMOTELY 101
- USER MANUAL 101
- Launching WD My Cloud Desktop 104
- Accessing WD My Cloud Desktop 105
- Media Servers 106
- Media Types Supported 107
- Media Storage 108
- Enabling/Disabling iTunes 110
- Refreshing iTunes 111
- WD Media Players 112
- Other Media Players 112
- DLNA Devices 113
- Streaming Media in iTunes 113
- Configuring Settings 115
- Accessing the General Screen 116
- Device Profile 116
- Language and Clock 117
- Cloud Access 118
- CONFIGURING SETTINGS 119
- Energy Saver 120
- Mac Backups 121
- Services 122
- Active Directory 123
- Recycle Bin 124
- Network Profile 125
- Network Services 125
- Network Workgroup (Windows) 128
- Remote Server 129
- Port Forwarding 129
- ISO Mounting 130
- Creating an ISO Image 131
- Creating an ISO Share 132
- Modifying an ISO Share 134
- Delete an ISO Share 134
- Utilities 136
- System Restore 137
- System Configuration 137
- Device Maintenance 138
- Scan Disk 138
- Format Disk 138
- Notifications 139
- Notification Email 140
- Firmware Update 141
- Auto Update 142
- Available Updates 142
- Manual Update 143
- Appendix 144
- The Dashboard Home Page 145
- Viewing the Home Page 146
- Downloads 147
- APPENDIX 148
- Requirements 149
- Setting Up Joomla 149
- Appendix C: phpBB Setup Guide 153
- Appendix E: RAID Migrations 158
- Regulatory Compliance 160
- Obtaining Service 161
- Limited Warranty 161
- Warranty 162
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